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FAQ
If you've got questions, we've got answers! Just click on any of the questions in this list of frequently asked questions about the Hear Back system.

    1.  What are the benefits of the Hear Back personal monitor mixer?  
    2.   What are the benefits of Hear Back & in-ear monitoring devices?  
    3.  What are the best in-ear monitors for me?  
    4.  Can the Hear Back be used with conventional floor monitor wedges?  
    5.  Why doesn't the Hear Back Mixer have EQ?  
    6.  What if I need more than the stereo mix and six more me's?  
    7.  What is the HearBus?  
    8.  What can I use the Hear Back Mixer Aux input for?  
    9.  What if I use digital console(s) and want to implement multiple "more me" inputs?  
  10.  Are the headphone amplifiers powerful?  
  11.  Can the HearBus or Hub Mixer output be split or "Y" connection used?  
  12.  What can I use the Extreme Extender ADAT IN and OUT for?  
  13.  How do I reach application assistance?  
  14.  What should I do if I need Service?  
  15.  Who are you guys?  
  16.  How does the Hear Back system compare to conventional floor monitors?  
  17.  What powers the mixer?  
  18.  What are the line outputs for?  
     
 


1. What are the benefits of the Hear Back personal monitor mixer?

  • YOU have Control Your Mix! More bass? Less drums? More me? Getting the perfect mix can be a challenge. The Hear Back mixer puts total control in YOUR hands. Performers know the mix can and will change over the course of the night. With Hear Back simply make real time adjustments for the mix you want!
  • No more sign language required to the Control Room or FOH (Front-Of-House) engineer.
  • FOH/Recording Engineers can now spend time doing what they should – making the mix/recording sound as good as possible. This greatly reduces setup times, frustration, and insures everyone is happy.
  • When using in-ear monitors or headphones the stage volume can be greatly reduced. This enhances the FOH mix by permitting the FOH engineer to mix as though the act in a studio environment.
  • Greatly reduce the following:
    • Stage Clutter – less equipment means more stage space
    • Trucking Space – Small size, light weight, low power
    • Monitor cost – Floor monitors and mixer are not required
    • Stage Volume – In-ear monitors help eliminate feedback
    • AC Power requirement

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2. What are the benefits of Hear Back & in-ear monitoring devices?

  • Lower stage volume, resulting in a better FOH mix.
  • Better mix on stage for the talent.
  • Real – personal real time control (without sign language).
  • Less cargo space
  • Very cost effective
  • Reduced chance for feedback
  • No engineer required
  • Perfect mix every time
  • You control your mix

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3. What are the best in-ear monitors for me?

  • In ear monitors are like loudspeakers, one that has a relatively flat response curve and makes your ears happy is the way to go. Custom molded in-ear monitors are expensive, however, they are more comfortable, afford better acoustic isolation and will ultimately serve you best.
    For users that can’t start off with the expensive models of in-ear monitors we offer the affordable Hear Bud + Headset as an entry level solution.
  • There are a number quality custom and non-custom in-ear monitors from several companies.
    To name a few: Shure, Sennheiser, Westone, Phonic Ear, Garwood, Ultimate Ears, and Sensaphonics.
  • Hear Back works with all wired and wireless in-ear monitors.

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4. Can the Hear Back be used with conventional floor monitor wedges?

Absolutely! Professional level balanced line outputs are provided for driving power amps or powered monitors. Additionally, the mono line out can be used to power throne thumpers. Clark Synthesis is one of the companies who make such a device.

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5. Why doesn’t the Hear Back Mixer have EQ?

If the talent equalizes their monitoring devices, (especially in-ear devices) the resulting instrument EQ will be incorrectly adjusted resulting in a less than desirable signal sent to the recording engineer or front of house engineer.

Example: If the bass player is using a Preamp (without speakers) such as a POD and were to add 10 dB of low frequency EQ to the personal monitoring device, then adjustments to the preamp bass control would be colored, thus sending a bad signal to the engineer.

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6. What if I need more than the stereo mix and six more me’s?

You can parallel the stereo inputs (channels 1&2 on the analog inputs) across multiple “master Hubs” giving everyone the basic FOH or control room mix. Then simply route the “more me” inputs desired to each master hub, which permits a system of any size. See the large system wiring diagram under diagrams on our web site. You can easily realize system sizes of several thousand mixers and as many “more me” mixes as your console can provide. Also remember you have the Aux input for another stereo mix giving you ten channels.

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7. What is the HearBus?

  • The hear bus is an 8 channel bus that permits digital audio to be run over 500 feet of CAT5E cable. It is used to daisy-chain hubs, to connect Extreme Extender ADAT In and Out to each other or to the hubs. It runs at 12 MHz and is optically isolated from the next hub preventing any possibility for ground loops.
  • The Mixer outputs on the hub are a combination of HearBus and power. The mixer outputs can be run up to 200 feet. Each Mixer output is short circuit protected in case a wire gets shorted to a single mixer the remaining mixer connections are not affected.

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8. What can I use the Hear Back Mixer Aux input for?

  • Drummer click track, drum machine local input.
  • Local studio or stage sub mix input, such as a keyboard mix, etc.
  • For those who demand more control, the stereo out of a Hear Back mixer can be sent to a second mixer Aux input, etc.
  • Returning effects processors into a local mix without sending it to the FOH or control room. See hook-up diagram.

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9. What if I use digital console(s) and want to implement multiple “more me” inputs?

Several digital console manufacturers have 16 channel sends that may be routed to two different ADAT outputs. Simply connect our Extreme Extender ADAT IN to the ADAT output of the console, connect the HearBus output of the Extreme Extender to the 1st master hub input and repeat to the second master hub input using another Extreme Extender ADAT In to the second master hub. You now have 12 more me inputs plus the stereo mix to feed up to 512 mixers. That’s 16 channels of audio from FOH or control room to stage/studio over two CAT5E cables. Extreme Extenders are not required if the connection is less than 10 meters which is the ADAT optical length limitations. See hook-up diagram.

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10. Are the headphone amplifiers powerful?

You bet! In fact, care should be exercised to prevent blowing headphones, especially at low impedances below 100 ohms. The mixer headphone amplifiers were designed to work across many different loads and to have plenty of headroom to provide very clean power. NOTE: Read the OSHA maximum recommended SPL ratings to protect your hearing.

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11. Can the HearBus or Hub Mixer output be split or "Y" connection used?

No. Every connection should be point to point because the signal is controlled impedance operating at just over 12MHz.

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12. What can I use the Extreme Extender ADAT IN and OUT for?

  • Extending the limited 10 meter ADAT Optical signal an additional 500 feet, using both the Extreme Extender IN and OUT.
  • Running from a digital FOH console to stage using a single CAT5E cable
  • Interconnecting recording studios using the ADAT format.
  • The Extender IN has a buffered output of the input for connection to local devices, while the ADAT OUT has two ADAT outputs for distribution. See hook-up diagram.

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13. How do I reach application assistance?

Simply email us or call 1-256-922-1200 and ask for Hear Technologies Tech Support. We’re here to assist you!

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14. What should I do if I need Service?

  • Call the factory and get an RMA number – NOTE: This is required!
  • Package the product in the original shipping box, or one that will get the product safely to the factory, using large letters, write the RMA number clearly on the box and send it to us. We are not responsible for items damaged in shipment.

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15. Who are you guys?

Hear Technologies is a brand of Quantum Technologies Inc., a company with many years of experience in the audio industry. Our goal is to deliver the BEST customer support in the industry and great products at an affordable price. We are located in Cummings Research Park in Huntsville, Alabama.

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16. How does the Hear Back system compare to conventional floor monitors?

Hear Back works with conventional floor monitors, but when used with in-ear monitors or headphones the following advantages can be realized:

  • Smaller
  • Less weight
  • Less AC power required.
  • Less stage space
  • No monitor console required
  • Monitor Engineer optional (depends on venue size)
  • Less stage volume and monitor back wash
  • Less cargo space
  • More cost effective

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17. What powers the mixer?

The mixers get digital audio and power over the CAT5E cable - no wall warts are required. Each Hub can power eight mixers.

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18. What are the line outputs for?

  • Wireless in-ear transmitters
  • Conventional monitors
  • Wherever line level outputs are desired